Facebook Catalog Content IDs Missing

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If you're not using a feed, then you can ignore the error because it means nothing to you. The moment you want to start doing Facebook or Instagram Ads, then you'll want a feed setup and to correct the error.

 

As mentioned"

The solution depends on what you are using for the Facebook Feed. If you're using Flexify, check the box "Format feed for the native shopify pixel setting". This will match up the content_ids variable in the pixel with the product ids in the feed. This is so in remarketing, people get shown the right products that they viewed.

If you need particular help with Flexify, see https://shopify.flexify.net/facebook-product-feed-app/dynamic-product-ads-shopify/

Run Google Shopping ads? Get the free definitive guide to Google Shopping for Shopify (no optin required): https://www.digitaldarts.com.au/google-shopping
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Tourist
5 0 1

Hi - can you help with this problem please?

 

I have a facebook pixel on my Shopify site, & I use flexify to connect my products to facebook.

 

I'm having Errors as soon as I connect my pixel to the catalogue created:

 

Screenshot 2020-06-03 at 10.01.02.pngScreenshot 2020-06-03 at 10.01.33.png

 

I've struggled for a week trying to find solutions, Does anyone have any ideas? I've contacted Shopify support, Flexify & Facebook business support & they all blame the other & say they can't help?! 

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New Member
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Got the EXACT same problem. Any solutions?
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Tourist
5 0 1

Not yet - working on it! Will post on here if it works! 

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New Member
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Hi Josh,

Where do you see the box "Format feed for the native shopify pixel setting"? I'm using Flexify 2.0 and I cannot find it.

Thanks!

 

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See here for a screenshot.

Run Google Shopping ads? Get the free definitive guide to Google Shopping for Shopify (no optin required): https://www.digitaldarts.com.au/google-shopping
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