Facebook Custom Conversions For Purchase

Excursionist
19 1 1

Hi 

I've set up a Facebook Pixel on my Shopify Store and Purchases are coming in and tracking fine.

 

I've added a straightforward Purchases pixel to the store as I only have one Collection on there, so I don't need to differentiate between Purchases.


However, tomorrow I need to add a different Collection on there, so need purchases ringfenced on Facebook via the different ad sets.

I've experimented with getting a Custom Conversion for Purchases on specific items OR collections set up and they aren't tracking.

Using the following events and rules:

Rule: Include Purchase events where content_type equals product_group

I get every Purchase on the store.

Rule: Include Purchase events where URL contains - (then I add the list of URL suffixes). 

I get nothing

Include Purchase events where content_ids equals 1905000710214 or 1909068365894 or 1911144382534 or 1909274312774

I get nothing.

I believe that the Purchase pixel fires off on a page after checkout. How do I Create a Custom Conversion so that it relays Purchase information for specific Product / Products? 
 
If this is not possible, would you recommend I use the Add To Cart event linked to content_ids? That's far from ideal, as I need Purchases, but I'm running out of time.

Thanks

Barney
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Shopify Partner
5 0 0

Hi,

 

I have had success by doing the following: 

 

Instead of - Include Purchase events where content_ids equals 1905000710214 or 1909068365894 or 1911144382534 or 1909274312774

 

Do - Include Purchase events where content_ids contains  1905000710214 or 1909068365894 or 1911144382534 or 1909274312774

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Excursionist
19 1 1

Thank you my friend -- seems to do the trick!!!

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Highlighted

Use the Facebook Pixel to help see what the actual content_ids is.

 

Looking at one store, I don't see the viewcontent event firing on collections. Going to product pages, the value is [65901461517]. You probably need to include the opening and closing brackets if you're using equals? I know it's basic logic for an array, but maybe Facebook's logic is otherwise.

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