Facebook pixel added using pixel ID, I am running ads and have got purchases but they aren't being tracked by facebook pixel at all.
I would've thought the pixel ID integration would have automatically started tracking conversions, but nope (seem to be having a lot of these moments with shopify). Right now I'm probably bleeding money because the pixel isn't using those conversions for optimization. I can't find decent information on how to track the conversions anywhere. Please help.
Hi, steps 1 -3 are already working and the pixel is supposedly active for the campaign. How exactly do I set up a conversion goal for custom conversion, and why isn't there documentation on this anywhere? Isn't adding the facebook pixel ID in preferences meant to automatically track purchases and remove the need to paste code into a conversion page? Otherwise, what does adding the pixel ID into preferences actually achieve if it's not tracking purchases already?
Will adding the code to my checkout page properly track people that arrive on the checkout page but don't successfully pay for the item?
Will adding the code to my checkout page track orders that have previously been fulfilled?
Just so many questions..very confused
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