Facebook Pixel Not working

New Member
12 0 0

Hello,

I created a facebook pixel in facebook business manager and added it to shopify in Online Store - Preferences - Facebook pixel ( i added the right id ). But it still doesn't fire in facebook business manager.

I also installed chrome extension Facebook pixel helper but it doesn't find it on my site

Thanks for your help.

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Shopify Partner
155 2 22

I can see the facebook pixel is working, the reason you can't see it is most likely due to an ad blocker being enabled. Disable all browser extensions or plugins except that of facebook and you should be able to verify it too.

 

Hope it helps.

Google Shopping Specialist - Data Feed Managment Tool
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Shopify Partner
1 0 0

Having the same issue here. Did you find a solution?

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Highlighted
New Member
1 0 0

Turn off ad blockers -- that's what worked for me!

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New Member
2 0 0

my facebook pixel helper is not working on my site. can you help. i tried disable ad block, but still cant seem to work

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Excursionist
59 1 6

You turn off all extensions, turn off the advertiser

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New Member
32 0 0

Why don’t you switch to Trackify X - it will help you use data for better decision making because of better reporting and have access to much clearer information. You can conveniently manage as many pixels as you want and optimize them for custom pixel events and custom pixel event parameters. 

Try Trackify X- the best facebook pixel app for Shopify.

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