Facebook Pixel Not working

New Member
12 0 0

Hello,

I created a facebook pixel in facebook business manager and added it to shopify in Online Store - Preferences - Facebook pixel ( i added the right id ). But it still doesn't fire in facebook business manager.

I also installed chrome extension Facebook pixel helper but it doesn't find it on my site

Thanks for your help.

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Shopify Partner
103 1 16

I can see the facebook pixel is working, the reason you can't see it is most likely due to an ad blocker being enabled. Disable all browser extensions or plugins except that of facebook and you should be able to verify it too.

 

Hope it helps.

Google Shopping Specialist - Data Feed Managment Tool
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Shopify Partner
1 0 0

Having the same issue here. Did you find a solution?

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New Member
1 0 0

Turn off ad blockers -- that's what worked for me!

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