Facebook ad account restricted for no apparent reason

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So Facebook will tell me my activity on my ad account has been suspicious but they won't tell me what I've done wrong. So what, I've just made me an account and I'm exploring the different tools and I get restricted for clicking some links and looking around? I'm in the reviewing process now, but I had created an account once before and the same thing happened which resulted in a permaban. I've contacted their sh**tty support which is taking ages to reply btw, so that's out of the options. Like all I've done is made a fresh account, added my payment options and that's it? Restricted?

Using their platform has been like walking through a minefield I swear, one wrong step and you're f**ked I don't get it.

I beg someone please give me some clarity, I'd appreciate it greatly. Thanks