Facebook connect issue

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New Member
1 0 0

Anyone had this issue with Facebook ?

 

Reconnect your Facebook account

Your post could not be shared because of a Facebook connection issue.

Gerald

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Shopify Staff
Shopify Staff
391 1 41

Hey, Gerald!

Thanks for reaching out here. ?
Is this an error you’re noticing when attempting to share a product from the admin here?

I’ve sent you an email just so we can have a closer look into this with you.

If you could reply when you can, that would be great.

Cheers!


Koreen W | Shopify 
support@shopify.com

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Tourist
8 0 1

Yep, I've had a support ticket open for this a few weeks now, no update since 7th July but issue persists. I've been messing about with it myself, disconnecting the app access for Shopify Social Marketing on the Facebook side and adjusting permissions but nothing has worked. 

Tara

 

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Excursionist
9 0 0

Did you create a Facebook App for your store?

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