New here. I am trying to install the facebook pixel on my site but it isnt working and i cant find any information on whay it wont be.
I went -> setting -> Online store -> Facebook pixel and pasted in the digits and saved.
I checked on facebook and the pixel is active but using the Facebook pixel helper on chrome it isnt working. Also when i try to create an ad on Facebook it tells me the pixel isnt opertaing.
I've searched through these forums, the help guides on here and on facebook help but i cant see why it isnt. Could using adblocker on chrome have anything to do with it? I tried turning it off and on.
Thanks for any help.
I'm sorry to hear you can't find the problem and the right solution.
If the form in the back-end of Shopify doesn't work, you can always go to Online Store > Themes > Edit HTML & CSS on certai theme you are using. Copy & Paste the code at the bottom of theme.liquid file.
So that would be:
<!-- FB PIXEL -->
It does the same.
Good luck!! :)