Hi Adam,
Our records indicate that your payments account was disabled because it violates Facebook's Terms of Service. To protect our users, we can't confidently re-enable your payments account at this time. Please note, we take many factors into account when disabling payments, including spend history, ad characteristics and contradictory account information.
You can find out more about our Terms of Service here: www.facebook.com/terms
Thanks for your understanding,
What did I do wrong? Jesus.
Hi, @tiger4evaH
Elle here from Shopify.
There are a number of reasons why your account could have been disabled. Facebook can ban your account for a specific reason, or no reason at all. Your best bet to gain additional context and to reach resolution is to connect with Facebook directly via their live chat option here.
Elle | Social Care @ Shopify
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