We are Turkey based brand.We work with Shopify for our websites.
Our country support Instagram shopping if you work with thirdparty ( supported as a biggcommerce / shopify etc).So yes we work with third party as a Shopify.
But we have same issue as a picture.İ think we have to send our instagram account again to instagram team to get approved.
Is there someone to give us another idea or solution?
Hello Christine if you still didn't manage to get help on getting your account approved I can help you achieve that.
Or if you can do it on your won please check your catalog if it has any issues and fix it before you request another review for approval
Did you report your issue here ?
You will be contacted by IGus support team, and get a first step forward to figure out why your store isn't eligible for Instagram product tagging.
On my side @chemolguy, I will first check up your website and your Instagram account in order to make sure you are eligible, and get back to you as soon as possible.
The first level of Instagram and Shopify checking we provide is about:
❶ Your Terms & Policies page
If you don't have this page at the moment, you will have to create it.
You can also generate them automatically for free with the following Shopify tools:
> Terms and conditions
> Refund policy
❷ The physical products that you are selling
Some products cannot be sold on Instagram and Facebook (animals, weapons, adult products, etc...)
> Check here to find all products categories that are prohibited
❸ The country from where you are operating your Instagram account
> Some countries are not taking part of the supported market which makes them ineligible for product tagging feature.
If these three first points are ok, then we can move onto the second checking and assistance. But first, let met check all of this and come back to you very soon.
I am not approved for Instagram Shopping, they say that I am not eligible (no reason further) can you PLEASE PLEASE help me. I really want/need Instagram Shopping