GA Script not running due to GTM preview mode

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New Member
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Hi everyone, 

 

I have installed my GA tracking code through online store > preferences.  I have Google Tag Manager set up through the liquid files.  

 

When I enable Google Tag Managers preview mode, Google Analytics tracking script runs as expected.  When I disable the preview mode, Google Analytics no longer runs.  In the Google Analytics debug mode, I receive the following warning messages: 

 

Screen Shot 2020-04-01 at 4.51.53 PM.png

 

Can anyone give some insight into this error? Thank you!

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Sounds weird. Do you have a published container in GTM? An unpublished contained will produce an error if you have the GTM scripts added. Also seeing the store would help me test.

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Hi Josh, 

 

Thank you for getting back to me. The container is published.  Also, this is the only issue I am facing on Shopify Plus. Unfortunately, this is a staging site so I do not think I can share the site. 

 

I have configured GA & GTM for other Shopify Plus merchants the same way & have not come across this issue.  When comparing the scripts in Google Analytics ' Debug Extension, I am noticing that the site having issues is showing this warning: No plugin URL set for "WDD38VN" & No plugin set for "render". "WDD38VN" is the container linked to Google Optimize.  Can you confirm if this warning is causing GA to fire? 

Screen Shot 2020-04-08 at 9.18.02 AM.png

 

Thank you! 

 

"WDD38VN" is the container linked to Google Optimize. 

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What's the website?

Run Google Shopping ads? Get the free definitive guide to Google Shopping for Shopify (no optin required): https://www.digitaldarts.com.au/google-shopping
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