Google Merchant Account Suspended

OverlandCook
Tourist
8 0 1

Hi,

 

I have had my store up and running for a few months now and all of a sudden I had a random suspension on my merchant account from Google. All they clam it is for is Misrepresentation, no further reason other than that. Has anyone else had this issue and been able to resolve this?

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parthasundaram
Tourist
7 0 0

Can you share a link to your store? Also, can you share a screenshot of the error from your shopify dashboard (which states misrepresentation?)

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EmmanuelFlossie
Shopify Partner
983 40 219

Yes suspension can happen at random, this is when a manual review or automated system detected violations on your website or feed or merchant center settings.

I recommend you have a look at my comprehensive checklist: https://community.shopify.com/c/Ecommerce-Marketing/Checklist-Suspended-Google-Merchant-Center-Accou...

I'm a Google Shopping Specialist a a Google Ads Platinum Product Expert (Only a hand full of Platinum experts in the world!) and a Google Premier Partner
Need Premium Data Feed Management Support? Get in touch.
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OverlandCook
Tourist
8 0 1

Sure, here is the screenshot and the link, https://overlandcookware.com/

On shopify it claims its for untrustworthy promotions but it does not give me that info on Google Merchant Center. 

OverlandCook_0-1617981816995.png

 

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OverlandCook
Tourist
8 0 1

I will check it out, thank you!

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