I have recently attempted to link Google Merchant with my new unused store, however I have almost instantly received an email claiming that my account has been suspended for policy violation, more specifically misrepresentation of self or product. I have tried to contact google support but it was unsuccessful. Could you please help me on the matter, thank you in advance.
The link to the store - vibetreat.com
After going through with your concern I would feel like to help you and support you ! Basically I would love to provide free of cost support but I will need few information to evaluate your Google Merchant center account
Can you kindly provide me the access to your Merchant center account access on firstname.lastname@example.org
I have the same problem with my site https://lowpriceden.com with no solution, (account suspended due to policy violation: Misrepresentation of self or product) (Untrustworthy promotions) I can not figure this one out, Please any help would be greatly appreciated Thank You.
Please note that Google only allows genuine businesses.
Having reviews in May and having your website registered in June is not genuine. Submitting fake reviews is not allowed, most likely you are banned for life.
Also note you seem to be drop shipping.
Did you ever get this fixed? If yes, do you have any advice? Also please sign my petition for Google to actually start helping us Petition · Google, Inc: Tell Google AdWords to Stop Banning Honest Customers · Change.org.
I recommend you check my info, free! checklist of the most common issues: https://community.shopify.com/c/Ecommerce-Marketing/Checklist-Suspended-Google-Merchant-Center-Accou...
This should get you started in moving in the right direction of getting approved.
Google doesn't want users to feel misled by the content promoted in Shopping ads, and that means being upfront, honest, and providing them with the information that they need to make informed decisions. For this reason, we don’t allow the following:
-Promotions that prompt users to initiate a purchase, download, or other commitment without first providing all relevant information and obtaining the user’s explicit consent
Hope this Helps !