Hi i have e-commerce shopify store and i installed google shopping app on my shopify store. I Receive this email from google . What does this mean and how to fix it ?
Your Merchant Center account is in violation of the following policies:
Insufficient contact information
Insufficient Contact Info:
Failure to provide users with sufficient and accurate contact information before they start the checkout.
For more details, please visit
Suggestions to fix this issue:
Make sure your site provides users with at least two of the following types of contact information: physical business address, phone number or email. Please note that a contact form does not suffice.
Dallas | Social Care @ Shopify
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Adding contact details is an important part of getting your merchant center approved. You can create a separate Contact Us page and add details like phone number, address or email ID or any two of these details.
To make things easier for you we have developed an app Easy Google Shopping Feed App by AdNabu for Shopify, which will help you detect such issues even before Google detects and disapproves your products. You can fix those issues and save your products from getting disapproved. There are also other features which are going to reduce a lot of your efforts and time.
Please let me know if you face any issues, your feedback will be appreciated.