Unfortunately I have asked for many reviews and had a developer look at my store. I have fixed everything I thought it could be. I asked for a specific answer however it was not given just a link to their policies multiple times.
I had a price mismatched error originally that Simprosys told me they fixed and apparently they fixed in the theme too. I have updated to the new Simprosys updated app in both Bing and Google and asked for a review. Maybe it is a currency issue like I saw you post on before.
I have been using Bing instead. When I think everything is as good as it can be I will ask for another review. I have seen answers on forums saying so many different reasons.
Same thing happened to be. I'm banned for life and have no clue what I did. I follow all the rules 100% nothing is untrustworthy. They also were very vague and wouldn't help me fix the issue or tell me what needed to be done and said I was permanently suspended. I have a 5 star google review, I have a great social media following, I have good reviews on the knot. I have a return policy, business license, I cannot for the life of me figure out what it is I did wrong.
He just said this:
Let me state, enticing users to part with money or information under false or unclear pretenses; presenting a false identity, business name, or contact information; charging users for products typically available for free; sites that are ‘phishing’ for users information leads to such suspension.
Post checking the account, I can see account has been suspended as Highly Suspicious due to not being inline with our policy: Untrustworthy promotions.
As per the policy, concealing or misstating information about the business or product may lead to suspension of the account.
You may consider checking the section Untrustworthy promotions in our help center article. https://support.google.com/merchants/answer/6150127?hl=en
Further, I would like to share that such suspension are permanent in nature and your account may not get reinstated in future.
I have shared all the possible information in regards to suspension. Any changes on website or on account may not reinstate as Highly Suspicious suspensions are permanent in nature.
Let me share, Google may review information from multiple sources, including promotion, website, accounts, and 3rd-party sources, in determining whether a merchant or site is untrustworthy.
also forgot to mention I sell wedding dresses and no they are not something I can sell for free. I do not have a false identity or business name. Everything they have accused me of is totally false.
I know. And the huge amounts of money we are spending with them, we deserve an answer. See if you can keep pressing the adwords manager to see if they can give you any idea. Whatever secret policy changes they are doing during this crisis are completely insane.