Google Sales Channel doesn't find Ad Account

Shopify Partner
45 0 7


I'm trying to update a Google Sales Channel settings on one of my stores.  Google Merchant Center is already set up and functioning and we already have ads running.  

However, I just noticed that in the "Set up your Google Smart Shopping campaign" it says that the store has one step to go to complete setup.

Screen Shot 2020-08-05 at 11.39.17 am.png










The section that is yet to complete is apparently the connection to the Google Ads account:

Screen Shot 2020-08-05 at 11.35.27 am.png







The correct Google Account is attached to the Google Smart Shopping campaign settings.  What's puzzling is that No Ads accounts are found.  Could it be that my Google account happens to be a Google Ads Partner account under which we manage numerous Ads accounts?  Any ideas why the Ads accounts aren't listed in the dropdown?

When I click on "Create New" it obviously tries to create a new Ad account, which isn't desirable as I want to connect it to the existing Ad account for this store.

Thank you!

12 2 2

This is an accepted solution.

The only solution I found, was to use a classic Ad account for a single domain. My partner account won't connect to Shopify. Analytics will, as well as Dashboard, but not Ads.

I've been in e-commerce ever since Amazons logo was a river ?.
New Member
1 0 0

How this resolved?