Google Shopping Channel - GTIN?

Tourist
8 0 2

Hi Emmanuel,

I am using Shopify's Google Shopping Feed (version 2). I think it's very limited in what information you can add/change. Should I contact Shopify to ask about this?

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Shopify Partner
613 19 127

In the old one, there was an option to set product has product identifiers, but would not know where this is in the new one, so yes contact Shopify, they will be able to assist.

I'm a Google Shopping Specialist & a Google Ads Platinum Product Expert (Only a hand full of Platinum experts in the world!)
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Tourist
57 0 2

Thanks

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Tourist
11 0 3

@Josh_Uebergang  You wrote :If your products do not have a GTIN, you need to ensure the identifier_exists field is false which will skip the GTIN requirement.

 

 How to do it?

 My products  are hand made and do not have GTIN. 

All the best,

Ewa

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If you're using Shopify's Google channel, you have to check that it's a custom product:

 

 

Run Google Shopping ads? Get the free definitive guide to Google Shopping for Shopify (no optin required): https://www.digitaldarts.com.au/google-shopping
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Tourist
11 0 3

@Josh_Uebergang  I have that, from long time. 

But In merchant cennter support  told me my products are not having  GTIN/MPN.

I told them my products are hand made. They wrote me back-  I need to change  it for "False" or "No" .

What is wrong then? 

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Look at the product data inside Merchant Center. That will tell you exactly what is being submitted to Shopify. If identifier_exists is set to true and you've got that checked with the Shopify app, then contact Shopify support and report the bug.

Run Google Shopping ads? Get the free definitive guide to Google Shopping for Shopify (no optin required): https://www.digitaldarts.com.au/google-shopping
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Excursionist
17 0 6

Hi Josh,

 

I am having the same issue, 2 years later.

Do you know where I can find this field, to mark the GTIN as not required?>

 

Many thanks, LiLi

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