Google Shopping - Products Disapproved

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Tourist
13 0 4

Hi guys,

I've been working with the Google team to set up Google Shopping and have run into an issue that they unfortunately aren't able to help with because it's on the Shopify end.

About half of my products have been listed as disapproved in the Merchant Center. Diagnostics states "Ensure that Google can access and crawl your images" and the Google support rep said there is something preventing Google from crawling those product pages.

It seems strange that Google is able to access some of the product pages, but not others.

Any suggestions where to start?

Thanks so much!

-Haik

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Shopify Expert
240 0 38

Could you provide an example product URL that is being disapproved?

Technical SEO Consultant - Specialising in setting up Structured Data for Rich Snippets, Google Analytics for advanced reports and the Google Search Console for efficient crawling.
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Tourist
13 0 4

Hi Tony,

Thanks for the response. 

Here is one of the product URLs: https://www.swordandplough.com/products/wool-crossbody-black-leather

Best,

Haik

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Tourist
10 0 0

Hi Haik,

I got your requirements and already did similar work for thelaava.com 

I'm running FB and Google ads for them and generate revenue of approximately USD 300k per month.

I'm confident that we can help you as well in optimizing performance of your campaigns as well.

Please suggest a good time to talk and we can discuss further.

Chris

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New Member
1 0 0

Hi Haik,

My shopify store is encountering exactly the same issue! Did you manage to find a solution to this one yet?

Peter

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Shopify Partner
15 0 0

Hi Peter, 

Andrew from ShoppingFeeder here :)

A few of our ShoppingFeeder users experienced exactly the same thing with Google Merchant Center even though we make a copy of the images and host them on AWS. To fix the issue they went through the auto declines in Merchant Center and clicked yes to "changed photo" and then hit redownload. 

What I assume could be happening here is that the GoogleBot encounters a slow response and assumes that the images can't be crawled.

Let me know if you come right 

 

CEO - ShoppingFeeder. ShoppingFeeder the most advanced tool for Google Shopping on Shopify
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Tourist
13 0 4

Hi Peter,

The problem ended up resolving itself over the course of about one week. 

Andrew's hypothesis seems to be the most likely cause of the problem.

Best,

Haik 

 

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New Member
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I am the same issue on a large scale.  The images are all there and google is having problems crawling them.  See screen shot.

 

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New Member
3 0 0

It looks like there is some kind of throttle from my product images to the google shopping merchant center.  About 100 to 200 product images are "allowed" to be crawled per day.  If an image is unavailable to be crawled then the product is disapproved.  It looks like it will eventually resolve itself.  Is there a throttle from Shopify?

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Shopify Partner
1 0 0

I'm having the same issue.

Andrew, when you say:

To fix the issue they went through the auto declines in Merchant Center and clicked yes to "changed photo" and then hit redownload. 

Where is this in Merchant Centre?

Thanks

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