Google merchant and print in demand products

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mirage2991
New Member
3 0 0

I’ve been trying to use google merchant to advertise my store, a POD store but google keeps suspending my account, and reject all my product. Contacting them is even more pointless, let me summarize the exchange i had with them after they suspended my account:

i contacted them telling them i was nee and did not understand why it was suspended for not complying to their policy, they replied: it’s suspended because it doesn’t comply to our policies.

seriously they can’t tell me what exactly doesn't comply, so i have no clue and perhaps i am wasting my time at this point? 
i have read how shipping is the issue, because google/shopify and printful/printify won’t work on a solution for google to accept the custom calculated rates

if that is the issue then i suppose there is nothing i can do and can’t use google?

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EmmanuelFlossie
Shopify Partner
874 32 195

This is an accepted solution.

You can only advertise products that are stocked, POD are not stocked, reference: https://support.google.com/merchants/answer/6150127#:~:text=Unavailable%20promotions

If you see others advertising, this means either they have a very high trust factor, or they are not caught yet.

I'm a Google Shopping Specialist a a Google Ads Platinum Product Expert (Only a hand full of Platinum experts in the world!) and a Google Premier Partner
Need Premium Data Feed Management Support? Get in touch.
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mirage2991
New Member
3 0 0

Thank you!
I had a suspicion that it was the issue (but read you might be able to get around that -clearly can't)...google help could have simply stated so but they rather tell me they have policies...I don't know which is worst: google customer support or the DMV....LOL

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HustleandLove
New Member
1 0 0

Hi there! So does that mean that of you're doing POD, you're basically not going to be able to get a google merchant account and won't be able to be a part of google shopping?

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EmmanuelFlossie
Shopify Partner
874 32 195

If you are selling print on demand only, then yes you can not use Google Shopping. Please read: https://support.google.com/merchants/answer/6150127#:~:text=Unavailable%20promotions

If you have some products that are not POD, you can advertise these. However in a lot of cases, if your main business model is POD, you may not get approved.

Also note, some businesses that are POD, can get approved, but Google checks on a case by case basis, or they have not been checked yet.

Regardless, the policy states, only stocked goods can be advertised. POD does not exist yet, thus can not be stocked.

I'm a Google Shopping Specialist a a Google Ads Platinum Product Expert (Only a hand full of Platinum experts in the world!) and a Google Premier Partner
Need Premium Data Feed Management Support? Get in touch.
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