Google shopping app - add to cart tracking

Highlighted
New Member
3 0 0

Hi.

I have 3 questions about the google shopping app and google ads.

1:

The app have installed conversion actions automatic, all working well for many months until a few days ago.

Now the Google Shopping App "Add To Cart" action have not recorded conversions in 7 days and tag last seen 3 days ago.

Is there a way i can test / trigger this action? Have tried to add products to cart.

I have installed a cart slider recently, could this make any problems with tracking?

g-ads.JPG

2:

Which of these conversion actions should i include in "conversions"

As you can see i only have purchase enabled now.

3:

On product pages i see double conversion tracking tag with the same conversion ID but different conversion Label.

Does it matter?

 

Many thanks.

 
0 Likes
Highlighted
Shopify Partner
553 14 110

You can manually add it again, I have a full step by step guide https://feedarmy.com/kb/track-micro-conversions-in-google-ads-with-shopify/

If there are multiple conversion tags, it should not cause an issue of not tracking.

Only include purchase in your conversions. However you can also add others, but that depends on your strategy. If you are not sure what to do, then don't add anything else other then purchase.

I'm a Google Shopping Specialist & a Google Ads Platinum Product Expert (Only a hand full of Platinum experts in the world!)
Need Premium Data Feed Management Support? Get in touch.
0 Likes
Highlighted
New Member
3 0 0

Thank you.

Before manually adding it, do you know how i can test if it's still there?

Only the "add to cart" action is making trouble - how can it suddently disappear?

0 Likes
Highlighted
Shopify Partner
553 14 110

The easiest one to test is page view or add to basket. Do these two actions.

Then tomorrow, go to Google Ads > conversions and hover over the status, and check when it was last viewed.

Google Ads is not live, that is why you need to wait.

I'm a Google Shopping Specialist & a Google Ads Platinum Product Expert (Only a hand full of Platinum experts in the world!)
Need Premium Data Feed Management Support? Get in touch.
0 Likes
Highlighted
New Member
3 0 0

After I activated apple pay and gpay the tag was active again.

But even though I manually created the tag via your guide, none of them will detect conversion when i add to cart.

0 Likes
Highlighted
Shopify Partner
553 14 110

You can use verify goal to check if it worked. Maybe the add to cart goal you created was not setup correctly.

I'm a Google Shopping Specialist & a Google Ads Platinum Product Expert (Only a hand full of Platinum experts in the world!)
Need Premium Data Feed Management Support? Get in touch.
0 Likes