How to delete one of 2 email on store?

Solved
Tourist
29 0 1

At abandones checkout of my store has 2 emails and I want to delete one of them. how to delete it?

0 Likes

Could you please share website URL and let me know which email you would like to delete?

Thanks & Regards
Perennial Solution

Would like to add new functionality or customize an existing one, please hire us.
If helpful then please Like and Accept Solution .
Email: infoperennialsolution@gmail.com
Skype: infoperennialsolution
0 Likes
Highlighted

Success.

Community Manager
Community Manager
2367 163 339

Hi @Winda_Lis,

 

Nick here from Shopify. 

 

Do you mean there are two emails your store is sending the Abandoned Cart emails from or two emails you are receiving the notifications for them at? 

 

Would you also be able to tell me if the two emails you have in your admin at Settings > General are the same, please? It should be the email that is set at Customer email which sends the Abandoned Cart. You can see where I mean from the screenshot of my test store below:

 

19-10-u82g7-g40g6

 

Looking forward to hearing from you. 

 

All the best, Nick

Nick | Social Care @ Shopify
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

0 Likes
Tourist
29 0 1

Solved, Thank you!

1 Like