I am unable to sync Shopify with Google Merchant Center

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Shopify Partner
501 12 97

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Tourist
16 0 1

This post is a bit old.  Have you found a solution?  Did you make the products available to Google on the product page?  I hope you got it worked out.

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Tourist
3 0 0

Hi,

One of the support team members for the Google Shopping channel saw my feedback on the Shopify App website and got in touch with me.

It turns out there is an issue at their end where the app is not communicating properly with Google Merchant Centre.

The workaround given has resolved the issue and my products  have now uploaded to the Google Merchant Centre and the create campaign button has been reactivated for Smart Shopping Campaign.

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New Member
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Hi, 

 

What was the workaround given? We're having the same issue. Do we need to leverage a separate app?

 

Cheers.

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Tourist
3 0 0
You have to make sure that you have a condition set under shipping rates otherwise google wont sync properly.
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