Items Not Publishing To Google

chantal-erikd
New Member
5 0 0

I have many items that are not publishing to Google Products. The error is missing MPN or GTIN. There is a GTIN (UPC) set under barcode. All are marked as not custom products, and I don't see a difference in setup from a product that publishes and one that doesn't. Is there another place to check?

Thank you

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Dear @chantal-erikd 

Use the identifier_exists attribute: https://support.google.com/merchants/answer/6324478?hl=en

Regards,
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mrsmac1908
Tourist
4 0 1

Is the "identifier_exist" only for custom items? My items aren't custom and I am having the same issue. 

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chantal-erikd
New Member
5 0 0

Hello,

My items are not custom and do have barcodes. Some of them publish ok, and some do not. Always with error of missing GTIN. Should I set all in Google to no for identifier exists, even if it is on my shopify product data?

 

Thank you,

Erik

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