Linking customers to write a review - how can this be achieved?

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Tourist
5 0 1

Hey guys,

So i've started writing up an email in mailchimp which is a specific product follow up. I'm adding information on how to use the product, and I also want to let them know they can help others by adding a review (and maybe, just maybe also adding a discount). The problem I'm having is I can't seem to find a way to link them straight to the review form on the page - I can only simply link them to the product page itself (and then they would have to navigate down and find the review tab, then the "write review" button to leave their review). I'm afraid this will be too complicated and the dropoff will be quite large. Are you aware of any way to link customers straight to the product review form on the product page?

The shopify app's im using in hopes to achieve this are:
1. Product reviews, and
2. MailChimp for Shopify

If you have any questions, please let me know :)

Cheers,
Dale.
https://thegoodoil.com 

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New Member
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1. Set Up Profiles on Multiple Review Sites

Consider all the sites that are relevant to your business: Yelp, Angie’s List, Google Local, Yahoo Local, LinkedIn, TripAdvisor, and CitySearch. Even if you don’t think you are in a review-driven industry like restaurants and hospitality, general review sites like TrustLink and Trustpilot are great (Trustpilot has the added benefit of showing up on Google).

2. Ask Your Customers

Want to know the best way to increase the number of reviews for your business? Just ask. Your customers understand how important reviews are to your business, and as long as you provide an excellent product or service, they won’t be annoyed if you ask for a review. Don’t wait too long: customers are more likely to give you feedback right away.

The next time a customer compliments you via email, phone, or in person, mention that you’d appreciate if they left the same feedback in an online review on Trustpilot, Yelp, or the review site of their choice.

3. Make It Easy to Leave Reviews

Unless someone has a negative experience to share, the average customer is not going to look for ways to leave your company a review. That’s why you need to ask them to post a review and make it as easy as possible for them to do so. Put direct links to your review profiles in multiple places; for example, a follow-up email, newsletter, and your website. Yelp offers downloadable Find us on Yelp banners that you can use on your website or print out for your store.

 

4. Incent (but Don’t Buy) Reviews

Sometimes even your most satisfied customers need some extra incentive to take time out of their busy schedule to write a review. Offering a small incentive is a good way to show your appreciation. You just need to make sure your offer is for writing a review, and not for writing a good review. Monthly giveaways, where you choose one reviewer at random, are effective ways to encourage reviews, and there’s no semblance of a transaction where you are paying for a review.

5. Thank Your Reviewers

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