Mails are not reaching

Suchi
New Member
2 0 0

Hi everyone, 

I started an ecommerce recently so I add a popup where I'm giving a 10% off if you suscribe (www.miolehome.cl) directly into your mail. 

1. The email is not reaching, so people are upset as the suscribe but they only receive a confirmation email. Where do I change this configuration?

2. I also started learning about mailchimp, and now suscribers receive TWO confirmation mails, which should I eliminate? The confirmation mail is mandatory?

 

Thanks

kind regards, 

 

0 Likes

Use that of MailChimp

+2348167044807
0 Likes
LovepreetSharma
Shopify Expert
8 1 4

Hello @Suchi ,

I will surely help you out. Please reach out to me on below contact.

Skype : preetlove92

 

Thanks,
Lovepreet S

Serving eCommerce industry from Last 10+ years
For FREE Guidance, Advice, Strategy, please email at: love @ dcodehq.com
Making eCommerce better with Shopify
0 Likes
puneet_unbundl
Excursionist
34 3 9

Hi Suchi,

Creating a popup does not ensure an automatic mail. You need to connect a mail service and add an automation rule there, where you can add a discount coupon.

Alternatively, you can edit your confirmation mail on signup. 

If you are sending mails via Shopify, Go to Settings > Notifications > Confirmation Mail.

 

 

Thanks

 

0 Likes