Problem with Facebook Pixels/Conversions

Andreas_Petride
Tourist
24 0 1

Hi guys, 

I have a problem with facebook, I installed the Pixel on my site under online store - preferences and it looked like everything is working, in my Facebook Pixel Manager I can see that the tracking is working, Screenshot attached!

When I create now a Website Conversion AD specially for AddtoCart Conversions Facebook shows me I had 20 conversions, when I hoover over the conversions Facebook shows me that the conversions are ViewPage, can anyone help me here, while facebook is carging me for Conversions I doesnt have. 

Screenshots attached, there you can see that the conversions are different than what i choose in the settings of the AD

Translation: 

Kaufvorgang starten= initiate checkout

Inhalt anzeigen = ViewPage/Content

0 Likes
Fei_Tong
Tourist
8 0 1

Did you get this figured out?

I have the same problem with this conversion campagin.

mediahn
New Member
2 0 0

Hello friends!
I am very pleased to bring you good news.
Especially the business you are on facebook (MMO, Traffic, teechip, Skin care, Affiliate Marketing), but struggling.
+ Account Issues death
+ Facebook account was flagged
+ Account are not spending large amounts of money (for example $ 5,000 / day)
+ Run ads without CPA
+ Reach, ineffective.
I am proud to be able to prove that he has a good account and help you better online sales.
If someone really needs my support, please contact: skype: mediavn.hn@gmail.com
I am always ready to assist you 24/7

0 Likes
Jack_Lowe
New Member
1 0 0

Hi,

 

I just had the same issue and managed to work it out. Basically you just need to change the columns in your Facebook report. At the moment you have it set up for either Total Conversions or View Content Conversion Value (Facebook Pixel).

To fix it:

Click "Columns" In the Facebook Ad Manager Report

Then "Customise Columns"

Then search for "conversion" in the columns section

Select "Checkout Conversion Value (Conversion Pixel)" (Screenshot attached)

Save

 

This column will then display you the total conversion value of people who checked out, not just who viewed content.

 

Hope that helps!

0 Likes