Products approved in Google but showing as Pending in Shopify

arkitasurat
New Member
2 0 0
Hey this same happened with me
Please solve this product pending problem from my store also "arkita.in"
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Katy
Shopify Staff
Shopify Staff
771 43 168

Hi, All!

 

Apologies for the delay in spotting the replies here. I would however still love to help.

 

@arkitasurat I know our team was aware of a sync delay here in the past, thank you for joining in here to let me know there has been a new instance of this. I have sent you an email so that we can check on this for you. 

 

Thank you to @Josh_Uebergang and @DuaneBrown for your feedback and suggestions, where products have been pending in the Google Merchant center.

 

For those whose products are marked as 'Approved' in Google Merchant Center but appear as 'Pending' in the Shopify admin, do please let me know if this is still the case for you/ your clients and I can reach out to you directly also.

 

Cheers,
Katy

Please note: This account is no longer regularly monitored.
 - If you need assistance please do start a new topic (referencing an older topic/post if you find this helpful).
 - Thank you for your understanding. We hope you enjoy exploring the Community.
 - To learn more visit the Shopify Help Center or the Shopify Blog.

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mouapapa
New Member
3 0 0

Hi Katy,

 

I am also facing the same issue.

 

My products have been pending for almost 1 month. Can we resync?

 

Thanks you in advance for your time.

 

Kevin

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Katy
Shopify Staff
Shopify Staff
771 43 168

Hi, @mouapapa !

 

Thanks for joining in here.

 

Sure! I have sent you an email so that we can take a closer look into this with you to help you out. If you could reply to me when you can that would be great.

 

Cheers,

Katy

Please note: This account is no longer regularly monitored.
 - If you need assistance please do start a new topic (referencing an older topic/post if you find this helpful).
 - Thank you for your understanding. We hope you enjoy exploring the Community.
 - To learn more visit the Shopify Help Center or the Shopify Blog.

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BriefsGuydotcom
Tourist
5 0 1

I have the same issue - does anyone know the resolution yet?

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Katy
Shopify Staff
Shopify Staff
771 43 168

Hi, @BriefsGuydotcom !

 

Thanks for joining in here. I'm sorry to hear that you are experiencing something similar.

I have sent you an email also so that we can verify your details and take a look.

 

Cheers,
Katy

Please note: This account is no longer regularly monitored.
 - If you need assistance please do start a new topic (referencing an older topic/post if you find this helpful).
 - Thank you for your understanding. We hope you enjoy exploring the Community.
 - To learn more visit the Shopify Help Center or the Shopify Blog.

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lucasconde
Tourist
11 0 3

Hi @Katy , I'm facing same issue with my page.

Can you assist me?

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Katy
Shopify Staff
Shopify Staff
771 43 168

Hey, @lucasconde!

 

Thanks for joining here. Yes, sure. I have sent you an email - if you could reply to me when you can that would be great.

 

Cheers,
Katy

Please note: This account is no longer regularly monitored.
 - If you need assistance please do start a new topic (referencing an older topic/post if you find this helpful).
 - Thank you for your understanding. We hope you enjoy exploring the Community.
 - To learn more visit the Shopify Help Center or the Shopify Blog.

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Amatos4148
New Member
1 0 0

We are also having the same issue.  Products approved in Google merchant but still pending in the app. 

Thanks

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CliqandBuy
New Member
2 0 1

I also have a same problem for a month now, please could you help @Katy  thanks

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