Products approved in Google but showing as Pending in Shopify

New Member
2 0 0
Hey this same happened with me
Please solve this product pending problem from my store also "arkita.in"
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Shopify Staff
Shopify Staff
689 40 93

Hi, All!

 

Apologies for the delay in spotting the replies here. I would however still love to help.

 

@arkitasurat I know our team was aware of a sync delay here in the past, thank you for joining in here to let me know there has been a new instance of this. I have sent you an email so that we can check on this for you. 

 

Thank you to @Josh_Uebergang and @DuaneBrown for your feedback and suggestions, where products have been pending in the Google Merchant center.

 

For those whose products are marked as 'Approved' in Google Merchant Center but appear as 'Pending' in the Shopify admin, do please let me know if this is still the case for you/ your clients and I can reach out to you directly also.

 

Cheers,
Katy

Katy | Social Care @ Shopify
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 - Was your question answered? Mark it as an Accepted Solution
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New Member
1 0 0

Hi Katy,

 

I am also facing the same issue.

 

My products have been pending for almost 1 month. Can we resync?

 

Thanks you in advance for your time.

 

Kevin

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Shopify Staff
Shopify Staff
689 40 93

Hi, @mouapapa !

 

Thanks for joining in here.

 

Sure! I have sent you an email so that we can take a closer look into this with you to help you out. If you could reply to me when you can that would be great.

 

Cheers,

Katy

Katy | Social Care @ Shopify
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

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New Member
2 0 0

I have the same issue - does anyone know the resolution yet?

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Shopify Staff
Shopify Staff
689 40 93

Hi, @BriefsGuy !

 

Thanks for joining in here. I'm sorry to hear that you are experiencing something similar.

I have sent you an email also so that we can verify your details and take a look.

 

Cheers,
Katy

Katy | Social Care @ Shopify
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

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