Purchases do not show up in Facebook Ads Dashboard. Not a single one.

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Hello,

My purchases haven't shown up in the Facebook Ads Dashboard lately. Not a single one. This makes it very hard to optimize my ads. I am also 100% sure I have orders from visitors that come from my FB ads.

The weird thing is, my Facebook pixel does track them correctly.

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Last week I hired someone to fix my Facebook pixel. Now everything works fine but the purchases do not show up anymore (in the dashboard) and she doesn't respond back to me.

Do any of you have an idea of what the problem could be?

Thanks!

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