Shopify email is blocked for me too. The support number no longer functions - it points you back to the website. Can anyone help me get Shopify email unblocked? Thank you,
When encountering this problem, many shop owners think that Shopify didn’t send email. But in fact, Shopify always does this well. If the customer has not yet received an email, ask them to check their spam / junk mail folder or try resending. The reason can only come from the server receiving mail, that the customer’s mail provider is using. Some email providers have firewall system that helps filter spam mail. Due to the overzealous filtering by ISPs Shopify’s email may have mistakenly been sent to spam folder or blocked.
Hi, it just happened for me to - I am so angry - support chat says delete subscribers ? I have only 160 and my shop is 3 month old, I DO NOT WANT TO DELETE SUBSCRIBERS, what do I do ? to be able to send e-mails again. the supporter also said that because ONLY 40 % of my customers opened the newsletter they blocked my account - WTF ?? 40 % openings I think that is a huge amount, - any suggestions what I do I am so sad ? Lizette