Shopify Email - sending out an automatic email to new subscribers

lilackitten
New Member
4 0 0

Hi! I'm setting up my shopify store at the moment, transferring over from wix. At the moment I have an email list using mailchimp, but I'd ideally like to transfer over to shopify email so it's all in one place.

When customers sign up to my email list they get a discount code for 10% off - I'd like this to be sent automatically every time someone signs up. I've created an email campaign using shopify email however it doesn't seem to send out automatically - just when I click 'send' on the email. 

Does shopify email have the ability to send out automations right now or should I stick with mailchimp? Thanks!

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Hi @lilackitten!

As you noticed, the Shopify Email app lets you only send manual campaigns. I'd also like to know if Shopify is planning to add automation to the Shopify Email app. For now, you'll need to stick with Mailchimp if you want to keep sending the automated welcome email. 

Thanks,
Lukasz

I'm a software engineer. I make things happen automatically.
lilackitten
New Member
4 0 0

Hi there! Thanks so much for your reply. Ok no problem at all, I'll stick with mailchimp for now - hopefully shopify email will have it in the future, I'll keep an eye on it! Thanks again

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Hello, email campaigns will increase the traffic and awareness. If you want to further try to engage some of your customers with mail-in marketing, you may want to check this post

Good luck

Hygidots

Hygidots
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rickdrawsthings
New Member
2 0 1

@lilackitten I'm looking to do the same thing. I need an option to automatically send an email to new subscribers. Would love to utilize Shopify Email however this lack of automation is deterring me from using it altogether, so I'm wondering if it is worth it to sign up for MailChimp simply to get this done. With you're MailChimp automatic email, does the user have to confirm subscription (akin to the "Double opt-in" functionality within Shopify's settings) or are they automatically subscribed once they submit the form on your website?

@LukaszWiktor are you aware of any other solutions or Shopify Apps to get an automatic email sent to subscribers other than MailChimp?   

Thanks in advance!!  

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Hi @rickdrawsthings,

There are plenty of options. Besides Mailchimp, you can try other fully-featured email marketing solutions which integrate with Shopify:

(in alphabetical order)

- Active Campaign
- Klaviyo
- Machine Labs
- MailerLite
- Omnisend
- Sendinblue

You can also use a pop-up app which has a built-in autoresponder / welcome email. For example, MailMunch or Privy.

I'm a software engineer. I make things happen automatically.
rickdrawsthings
New Member
2 0 1

Thank you so much Lukasz!!

LuisIvan
New Member
3 0 0

Hey @LukaszWiktor ,

I was wondering if you know the following regarding mailchimp and Shopify:

The trigger in mailchimp for @"Thank first-time customers" is: X days, after subscribers purchase anything from your store. Does this mean that every time a subscriber makes a purchase they will receive this email?

Thanks a lot for your help!

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Hey @LuisIvan,

As far as I know, if you set up the "Thank first-time customers" campaign, then Mailchimp will send an email only when a subscriber makes their first purchase. If you want to send an email after every purchase, then you'd need to select the "Follow up on purchases" automation.

LukaszWiktor_0-1617805319672.png

Best regards,
Lukasz

I'm a software engineer. I make things happen automatically.
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LuisIvan
New Member
3 0 0
Dear @Lukasz ,
Thanks for taking the time to answer my question.

Have a nice day
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