Social media marketing and online shop access challenges

New Member
1 0 0
Hello,
 
I have two major challenges as follows:

Social media marketing
We are currently running some social media campaigns (not directly from Shopify). We have used our Shopify store link as call to action. What we have found is that there is large gap between the number of clicks to the store when we compare analytics on our social media accounts and the figures on Shopify.
 
People are clicking on our Shopify store link when we look at our social media analytics but it's not reflecting in the figures in Shopify analytics.
 
Why is this so?
 
Online shop access
One of our customers attempted to click on the link to the store on Saturday, September 7 and couldn't access it on several browsers including Safari. He had to use a VPN to be able to access it.
 
Please assist!
 
Thanks
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New Member
10 0 0
Hello,
How big is your community and what does your call to action page consist of? If you would like to create a simple and effective call to action with promising conversion rates, I'm available at shakedforeshop@gmail.com
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New Member
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*shakedforeshop1@gmail.com*
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