Hello, guys!
My store isn’t eligible for Instagram product tagging and I don't know why. I tried different ways to connect, but it is not working anyway. That's why I decided to ask you..
I have everything Shopify, Facebook and Instagram asks. Business profile, facebook store is working and everything is fine, but Instagram doesn't allow my store to tag products. I connect Instagram Channel, refresh the page and in the same second I see that my store "isn’t eligible". What can it be? They even don't take a couple days for review. I'm not eligible instantly. Maybe it's my products Titles? I have words like "Sexy", "Erotic", "NSFW", "Disney".. Same words in tags? Should I change it?
Thank you.
Hi,
I think this will help you: https://www.shafquatarefeen.com/instagram-tag-products-shopify
This URL explains step by step process to resolve this type of issue.
Thanks,
Akanksha Singh
Hello, Akanksha!
Thank you SO MUCH! That was a headache for months for me! I hope it will work. Last step is to wait 24-72 hours.. So I will wait and see..
I didn't get.. should I connect Instagram Sales Channel and Facebook back or leave it as it is?..
Let's see..
Thank you very much again!
Andrew
This fix isn't viable for dropshippers. If you set up your Facebook Store manually, Facebook forces you to set shipping times under 7 days or less in step 6 of the store setup wizard.
Shopify, we need a real solution to this issue. We need to be able to change the catalog owner from Shopify to our own Facebook Account, or Instagram will automatically reject any attempts to link our stores for product tagging.
@Akanksha_Singh wrote:Hi,
I think this will help you: https://www.shafquatarefeen.com/instagram-tag-products-shopify
This URL explains step by step process to resolve this type of issue.
Thanks,
Akanksha Singh
Only Shopify customer would be answer that concern.
@cmorales wrote:Only Shopify customer would be answer that concern.
Hi, I'm not exactly sure what this means. I'd like to hear a response from Shopify Staff. I also created a ticket with support@shopify.com several days ago, and have not received any sort of response there either.
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