That would be great. Please take a look at my store and read what I have. They tell me I can’t make health statements or say what my teas are intended for. Https://dancing-tea-leaf.myshopify.com.
I took a look at your store, and yes - your health claims place you deep into "health supplement" territory, which is no-mans-land in the facebook merchant universe. Not only your descriptions, but the product titles, too.
There are ways to say what you're wanting to say, while complying, but it requires a lot more thought than I can give here.
How would you get me approved?
Hey carpotato - I've answered this a lot by email, so I've pasted one of those responses here:
How exactly do you "go to them on our behalf"? There is no way to contact
anyone from Facebook or Instagram... That is unless you have a friend that
works there, or some other inside method not available to everyone else.
##- Please type your reply above this line it -##
I have direct support. So you would add me through business manager.
I don't know how many people have direct support, and I don't know exactly how Fb qualified me for it. I once asked a support rep about it and he didn't even know for sure. I can only guess it's based on history on the platform. Length, volume of ad spend, campaigns run, accounts I'm responsible for, relevance scores, etc.
Anyway, I signed in one day and I had it. I also know there's a tier above what I have, where I can talk to the same person every time. Hoping to get that someday.
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