Stuck: Google Merchant Center and Google Shopping

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Tourist
18 0 2

Hi there,

I keep getting stuck setting up Google Shopping Ads for the first time. 

I've got the Shopify Google Shopping App installed. I created a collection in my shop for Google Shopping and published 12 items in the App. All are successfuly published. I can see them in Google Merchant Center. That far is good.

My problem is I don't know what to do in the Google Shopping or Google Ads area. I have a mish mash of my errors from getting the feed set up. I can cancel or delete stuff but it's still there. I'm not sure where or what to do to get the current Google Merchant Center info to show in Google Ads.

Best, Karen
shop.iheartmoss.com

 

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Shopify Expert
240 0 38

I think we need a bit more information than that you have errors.

Are you currently trying to set up a shopping campaign in AdWords and linking the merchant account to it?

Technical SEO Consultant - Specialising in setting up Structured Data for Rich Snippets, Google Analytics for advanced reports and the Google Search Console for efficient crawling.
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Tourist
18 0 2

Hi Tony,

Here's where things stand. 

No errors in the Google Shopping App. 

The first feeds I created had multiple errors. I deleted those and I created a new feed and published it successfully in the app.

The name of the newer feed appears under Feeds in the Google Merchant Center. However, the items showing in the products and diagnostics lists in Google Merchant Center are from the old feed. I tried hitting Fetch Now and I see the date changes in the last update column, but the products don't change under products.

Thanks, Karen

 

 

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Shopify Expert
240 0 38

Have you removed the old feed from the merchant centre?

It can take a while for the reports to update. If they don't, maybe suport can help you.

Technical SEO Consultant - Specialising in setting up Structured Data for Rich Snippets, Google Analytics for advanced reports and the Google Search Console for efficient crawling.
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New Member
21 0 0

Hi Karen,

You may need to upload an empty feed first for Google to recognize that the products are gone from your Merchant Center. Then, you can upload a brand new feed to overwrite the contents of your Merchant Center with your new (and hopefully error-free) products! If you're looking for a way to automate or smooth the process of updating your products now that they're on Google Shopping, you can use a feed platform like Feedonomics to automatically upload and update your feed in the Merchant Center.

I hope that helps!

Brian

CTO / Co-Founder

Feedonomics

CTO/ Chief Architect @ Feedonomics.com | The #1 Shopping Feed Platform - Optimized Product Feeds Perform Better
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Tourist
9 0 2

Hey,

We just released a free app for Google Shopping. This app creates a feed and after the instlall you will receive the manual on how to setup Google Shopping. 

Futhermore the reports are updates every 6-8 hours or so, so that will take time.

We are very experienced in managing shopping accounts, let me know if you have any questions.

Dennis

Improved Google Shopping Feed App: https://apps.shopify.com/simple-google-shopping-feed
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New Member
21 0 0

Troubleshooting feed errors in Google Merchant Center can be very tiresome and annoying! 

That's why at Feedonomics, we do that work for our clients, happy to help troubleshoot if you are still having issues.

CTO/ Chief Architect @ Feedonomics.com | The #1 Shopping Feed Platform - Optimized Product Feeds Perform Better
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Shopify Partner
26 0 10

Hi Karen,

Once you have all of your products in Google Merchant Center, it's time to polish them before they're ready to use in your Shopping campaigns.

By polishing I mean, cleaning up the errors.

It can be a daunting task, because if you make a mistake in 1 products, it will be multiplied by 12. So 10 mistakes show up as 120 errors!

But you're probably making the same mistakes in all products. So if you find what to fix once, you can simply copy that approach for your other products.

Now let's get to it!

  1. Go to the Diagnostics area of your Google Merchant center account
  2. Find an error
  3. Open up this post with a full list of possible feed errors and find out what's wrong
  4. Fix it in Shopify (or through feed rules)
  5. Re-upload or validate the feed
  6. Tackle the next error

If you do this a couple of times, you'll soon have no more errors in your account.

Good luck :-)

StoreGrowers.com - no-fluff ecommerce marketing advice
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New Member
1 0 0

Hello Karen,

We collected lots of merchant errors and action at:

https://www.adwordsrobot.com/en/help/merchant-center-warnings-and-errors

Check it out, maybe you can find a solution there.

 

Dennis

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