Unable to connect Facebook business page

New Member
1 0 0

I'm also having trouble connecting my Facebook page to Shopify. It was connected previously and then disconnected for whatever reason. Now when I try to connect it, it says I have no pages to connect. I manage a few pages on Facebook, not sure why it won't let me connect now. 

0 Likes
Highlighted
New Member
9 0 0

I have been having the same problem for over a month now. I had changed my @username for my facebook and instagram, and now shopify won't recognise that I am the owner and admin of my page. I own 3 facebook pages under my facebook account. The one I need to connect is not recognised. The other 2 pages I have work. The one I need, used to be connected but reconnecting it no longer works. I can click on it, when I am initially prompted to log into my personal facebook account, it is not greyed out. But when I select only that page it says that I am not the owner or admin of the page. If I select all 3 of my pages then only 2 appear in the drop down menu. Not the one I need.

0 Likes
New Member
1 0 0

Use incognito window -- that did it for me.

0 Likes
Visitor
1 0 0

Tried but didn't work.

0 Likes