Why does my domain name require www.?

Marcos_Olvera
New Member
3 0 0

I have a new Shopify site called MiaBazaar.  When you type in www.miabazaar.com, the site comes up perfectly with no problems.  But if you leave out the www., as many people do,  and just type miabazaar.com, the site does not come up but has an Error message.  Does anyone know why this is happening?  It's a big problem for my business.  Thanks for your help.

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Tony_McCreath
Shopify Expert
240 0 38

Have a look in Online Store->Domains and see if the www version is showing up and has an OK status.

Technical SEO Consultant - Specialising in setting up Structured Data for Rich Snippets, Google Analytics for advanced reports and the Google Search Console for efficient crawling.
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Marcos_Olvera
New Member
3 0 0

Thank you.  It does have an OK status.  

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Tony_McCreath
Shopify Expert
240 0 38

Ooops, I meant the version without the www. As the www one is working.

Technical SEO Consultant - Specialising in setting up Structured Data for Rich Snippets, Google Analytics for advanced reports and the Google Search Console for efficient crawling.
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Marcos_Olvera
New Member
3 0 0

Great.  I'll try that.  It gives me this message - should that worry me or is this normal? Thanks so much for your help.

Complete setup for 1 domain

Your custom domain miabazaar.com isn't pointing to your Shopify store yet.

An SSL certificate will be automatically requested for your domain once you complete the setup.

SSL unavailable

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