I sell air filters and filter media cartridges for the air filters (purrifiedair.com). We recommend folks replace the cartridges about every six months. I would like to send an email out automatically five months after a purchase (and again at seven months if they don't respond the first time) suggesting it might be about time for a refill. I can't figure out how to do this. Any suggestions would be most appreciated.
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Elle here from Shopify.
Certain email marketing apps within our app store have the feature of automation or flow triggers! For example, with Klaviyo, you can set up Flow Triggers to send emails to your customers after a certain amount of time! It also has the capability of sending an additional email to those who did not interact with the first email you sent. You can learn more about their flow triggers here.
Are you currently using an app for email marketing? If so, what one?
Hoping this is helpful and looking forward to hearing from you!
Thanks for the reply, Elle,
Let's say hypothetically I would rather find a free way to do it within Shopify. Can I simply take the pre-programmed Shopify "Contact Customer" letter, rewrite it, and do some coding to tell it to email itself to all customers whose cartridges are 5 or more months old?
You're welcome, Bob!
I don't believe that would be possible; however, I'm not a developer so I don't want to give you a hard no there! I'd recommend connecting with our Shopify Experts for further clarification!
Klaviyo does have a free plan available which covers up to 250 contacts and 500 emails a month! You can view their pricing page here.
If you have any other questions, don't hesitate to ask!
One free option is to use Arigato Automation. The free plan includes 100 actions per month. You'd need to connect a free SendGrid email account to get 100 email actions though. Does about a billion other things besides this too. :)
This is an accepted solution.
I'll be sure to add this one to my list. Looks like this app has some great reviews, too!
Thanks for the update, @bob21 !
Happy to hear that Klaviyo is working out for you.
Hope you have a great weekend!