hello i launched my store 3 months ago and did a lot of chages, i see some good results but still i think i should do more but i don't know what.
my bounce rate is average 63% and every day i have minimum 3 Checkouts but 0 sales.
PLEASE, i don't understand what's the problem here, help me with this mistery!
i do marketing only in italy so don't bother the language.
Well, I think one big problem is the free gmail address you're using for customer service. A legitimate ecommerce store should have a proper .com email address. It only costs a few bucks a month. When I see an ecommerce business using a free email address, it gives me the impression the business isn't serious.
I hope this helps.
Nick here from Shopify.
Great work on your store so far, it looks like you've put a lot of work in so far. Let's take a look at a few things which could be improved on or added:
Hope these help and give you some direction for next steps. Don't ever hesitate to ask should you ever have any other questions about anything.
All the best, Nick
Hey nice job on the site I think it looks pretty good I think there are a few things that you could do to make it look better though.
First of all I noticed that you don't actually have a logo or a favicon on you website. I think it could go a long way to help you build a brand.
Also you site looks pretty crowded on mobile, while there is a lot of buttons visible, your buy button is nowhere to be seen. The buy button is the most important button on your website, and it should always be within a thumbs reach. I have an app that can help you with that. https://apps.shopify.com/better-sticky-checkout-button-increase-your-sales
Also that email thing is covering the button to accept the cookies, so the cookie prompt is always there which is kind of annoying.
But overall I think you have some really awesome products, and I think that with a little bit of tweaking you'll be able to be really successful in shopify.
This is Kaoser from CutOutWiz.
Went through your website, nice one. At the same time came across some facts which I should share with you so that you can improve your website.
That was all. I hope it will be helpful to you.