Can not login account admin on Shopify

New Member
1 0 0

Unable to access store after create my store.

We were unable to authenticate you

Looks like something went wrong on our end. Operation engineers are aware of this problem and are working hard to get it solved. In the meantime, you can keep an eye on the status page for updates.


Request ID:


How do I contact Shopify Live support to have this fixed urgently?


Shopify Partner
520 49 170

Hi @Kennengoc

Try to delete cookies on google chrome settings and log in again.


AllFetch - eCommerce Order Fulfillment Service - Serving 10.000+ active merchants.
- We offer many solutions to help store owners grow their Shopify businesses.
- Stay updated with AllFetch: Website / Youtube / AllFetch Community / Facebook / Twitter / Linkedin.
Click Like and Accept as Solution if you like! Want to customize your store, contact us at