Can’t change Product pricing

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Hi community I really hope you can help me!

we are using the narrative theme for our store.

I cannot change the price of our items at product level - they change for a short time and then default back to the higher price.

I do not want to show it as a price reduction as we have simply removed the costs of shipping for local consumers (and then use the custom shipping rates for National/ international customers) 

I have manually adjusted the price so many times had customers order at the new price and then after a few minutes it defaults back!! I am on the verge of having to rewrite the whole thing and this can’t be the right solution!!! 

many thanks in advance 


Hello @Winclebeer,

Can you please share your site url

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Yes sure, I am ready to help you, 

I update you to change the price of your items, also will remove price reduction, Share me the store link & connect with me on skype -

or email me for fast resolution - 

Thank you,




also, If you like my answer then please like & for helpful then please accept as a solution.
Best Regards,
Shopify Expert

Dear Winclebeer,


We will be happy to help you, please contact at

Also please mention are using any app for this?

Best Regards
MS Web Designer| MS Web International | Task4Store
Contact Us: OR
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