Complaint about a fraud store

New Member
1 0 0

Pls remove the vendor from your support. They're a fraud team and don't fulfil any of their orders. They don't even reply to mails. Been 2months now and I havent got my orders delivered yet. Zero rated reviews piling up on all sites about them and not a single positive review till date. Pls remove support from them otherwise your reputation will be tarnished too
Shopify Staff
Shopify Staff
908 86 173

Hey, @Raihan20!


Lulu here from the Shopify Support team. Thanks for reaching out here, and I'll be more than happy to help you out.


Sorry to hear you did not receive your item, I know how frustrating it can be as I have been in that situation too. However, as Shopify is the platform many shops use to build their websites, we don’t actually manage inventory or ship orders from here ourselves. We do get asked this question quite a lot so we have created a detailed FAQ to help you with the next steps here.


All the best,



Lulu | Social Care @ Shopify
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