Customers searching and ordering product that isn't currently listed on my site. How to stop this?

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Tourist
16 0 1

We have lots of different collections of product that are not always all available on our shopify site.

When they are not available to purchase I mark the collection as 'unavailable on all 4 channels and apps.'

Then link to  that collection does not show up on the menu. Perfect.

But still customers seem to be able to search on our site and Google and find the products and order them.

So I am constantly refunding purchases because we are not currently carrying that item.

 *How do I make the product or the collection completely unavailable?*

I must be missing something.

We've had a Shopify site for many years and we also use the Shopify POS in our brick and mortar.

www.cartolina.com

 

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Shopify Partner
1769 111 320

Dear Fiona_Richards,

 

Mark it sold out or out of stock and add pre Order feature.

 

If you need help please contact at https://www.task4store.com/pages/contact-us

Best Regards
MS Web Designer | MS Web International | Task4Store
Contact Us: https://www.task4store.com/pages/contact-us OR task4store@mswebdesigner.com
9.9/10 Customer Rating | 1000+ Happy Clients | 100% Satisfaction Or Money Back Guarantee
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Tourist
16 0 1

Thank you.

That will not work for us because then it will not be listed on our POS.

The product needs to be un-findable on our website only.

Fiona

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