Expiration date

New Member
1 0 0

You sent me an email that my free trial will expire tomorrow. But you gave me an extra 14 day trial.

Please can you explain? further?

Thank you 

Community Moderator
Community Moderator
2582 338 525

This is an accepted solution.


By default, the system is set up to send you an email to notify you that your trial will expire. However; you may receive a prompt in your admin or a separate email that provides you with the option to extend your trial. If you accepted this offer, then you can disregard the email you received about your trial expiring. 

If you haven't selected a plan, then your total trial time should appear at the bottom of the page when logged into your Shopify admin. 

Trevor | Community Moderator @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog