Could you please help me with this issue;: My shopify store is continously disconnecting from my Facebook store, although when I link them together, the products are automatically synced from shopify to facebook and everything works fine. BUT 2 minutes later, shopify automatically disconnects from FB. My store fulfills all FB requirements I tried everything possible but in vain , my FB pixel is entered into my shopify store . Help Please?
Hyde here from Shopify. That's frustrating!
It's great to hear that you've double-checked the set-up guide and requirements. If that's all set up properly, then sometimes it's a question of refreshing the connection between the two entirely. Could you try these steps to do that:
Give that a go and I look forward to hearing whether or not it fixed the issue for you.
All the best, Hyde.