FEEDBACK for my store

franuschki
New Member
3 0 0

Hi guys,

 

I went live with my online store on Sunday. I haven't had a sale yet. I am not 100% happy with my page. Would love some feedback ! https://freakingorgeous.com/

 

THANK YOU :))

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Hi @franuschki 

 

Here are some suggestions: 

 

- Create a smaller-sized logo, so that it will fit in your header bar, as it takes up the whole screen both on desktop and mobile

 

- Then use the space, currently occupied by the logo, to create a hero banner with a call to action button, so that visitors can immediately understand what your store is selling

 

- The menu should be under the header bar, not under the logo or the hero banner

 

- There is a currency selector, but no other currencies than AUD exist. Either you should add more currencies or remove the currency selection

 

- There is no content in the QA page

 

- I couldn't locate the Terms, Privacy, Refund & Shipping policies in your store. Then, I realized that they are only shown at checkout page. You'd better add these in the footer. It's of great importance, as they add professionalism to your store

 

- Your Privacy Policy seems like a non-edited template, with a lot of info that needs to be filled in & edited, still in brackets, e.g. [[INSERT DESCRIPTIONS OF OTHER TYPES OF TRACKING TECHNOLOGIES USED]] & The Site is not intended for individuals under the age of [[INSERT AGE]] etc

 

- In your Refund Policy you mention products like giftcards, CDs, software... You don't sell such items in your store, so you should customize the refund policy to your selling items

 

- Your About us page is also another opportunity to "sell" your professionalism and build trust & credibility for your store. Take good advantage of it!

 

- In your policies, you use the email freakingorgeousco@gmail.com. Always use a @freakingorgeous.com email address, as it is highly important for building trust with potential customers and avoid using gmail, yahoo etc email addresses. Here is a guide on how to create a free business email address: https://askbeat.com/blog/free-business-email-for-shopify-store

 

- You need to add products in your store, and product categories when you have more than one products

 

Overall, I would suggest you to work towards your store looking more professional & trustworthy, show your customers that this is a legit business that they can trust to give their personal & credit card information. 

 

Wish you all the best!

Maria

 

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