My name is Brooke Woessner and I am the Brand Manager for Everything Mary craft storage.
This week I was working on trying to update our Facebook and Instagram shops through our Shopify. I am not familiar with Shopify as this is a new position for me. As I was fiddling with the different sites, I accidentally made a separate Facebook page that I deleted immediately after. Facebook tells me that it takes 14 days to be removed.
However, now when I am on Shopify, it says that the Facebook channel is no longer supported when before it asked me to install the Facebook channel. When trying to install a new Facebook channel that is when I accidentally made a false Facebook page.
Luckily, we still have our Facebook page. We just don't have a shop connected anymore. For example, I no longer can tag a product on a photo on our Instagram.
What am I missing? Did I do something wrong? Let me know if any of this is unclear.