Your website needs to be easy and simple to navigate. Way to much going on here.
Happy to send a detailed review on below link for you.
Hey LW Golf Bags,
It looks like you have been putting a lot of "time and effort" into the "site design". I love the fact that you care about "store functionality and user-friendliness". However, the fact that the store still lags behind makes me afraid. Look into the following details to know more:
Wish the site performs even well after revamping.
Here are some suggestions:-
1. Change the font size, it's not looking good all over the homepage.
2. Add a home option in the header menu.
3. You need to engage your visitors coming on your site by giving loyalty reward points which will increase repeat purchase and customer lifetime value. You can add a chatbot to make sure you never lose any of your customers. You can add web push notification which will help you to retarget your customers anytime even when they are not in your store. This will help you to run your store smoothly and decrease the bounce rate and will capture your visitors and convert them into prospective or paying customers. You will be able to retain your customers for the long term.
4. You can give product recommendations by personalizing the consumer shopping experience through gathered data, you can give better suggestions to your customers, which will then increase the likelihood that your customers will purchase a suggested product. It can be like new arrivals, best sellers, recently viewed.
If you would like to implement this, feel free to ask.
Here are my feedbacks to improve your store :
Hope you find my feedbacks helpful. Best of luck to your business !
Hey there, lwillin!
There’s a lot going on, and it is fairly long. That being said, what do your customers think? Use heatmaps (to see where people are clicking) and session recordings (to watch what happened while someone was on your site) to see what they think. In particular:
A few quick things that would make a huge impact:
Don’t forget about a live chat! If your customers have questions, you want to be able to answer them. A chat would give them a chance to connect with you and let you set up invites that automatically ask customers to chat.
For example, you could set it up so that someone receives an invite to chat automatically if they add a product to their cart but didn’t complete the purchase within a few minutes. It will help you complete the sale, and it will help them get the answers they need. Win/win!
Personally, I like your homepage better on mobile but your product/collection pages on desktop. Let’s take the Women’s Golf Bags collection. There are 250 words between your header image and the products! That text may be better served on an FAQ page or something similar.
Check those recordings to see what people are doing. Are they reading the text, or do they stop scrolling entirely?
I see a few things missing from your product pages:
An idea for you to generate more sales: Ask a poll question like, “What is your favorite golf bag maker?” or “What golf product do you wish we sold?” to build an inventory your customers want to buy.
Lwillin, you’re on the right track. You can do this! Lucky Orange can help by providing you with heatmaps, session recordings, chat, polls and more. It has a free trial (no credit card needed), personalized setup assistance and plans that start at US $10/month. I promise it’s easy to use.
Good luck! I can’t wait to see how your store continues to evolve and grow.