Hey guys/girls, I just started my shop and would love some feedback. Any kind of feedback will help so please be honest. I know my "About Us" page needs work, I don't like what it's saying but I am working on that right now. If you guys/girls have any advice on what I should write in my "About Us" page please let me know.
Should I add more images to my products?
Should I add more variants?
Should I accept returns since I'm new? I heard people telling me to not accept returns as of right now due to fraud to cover myself.
Thank you in advance!!!!!!
Hi @DynamicSociety ,
I just had a look at your website. Good work! Below are some of my thoughts:
Social Login: Implement social login. It is a single sign-on for end users. By using this user can sign in on website instead of creating a new account. This simplifies registrations and logins for end users.
Sticky Header: To give a better navigation experience to the user you can create sticky header. Sticky header is something that remains fixed to the top of the website, and are visible even when you scroll down. Also, reduce the header height, it should be less.
Featured Images: The featured image captures the first attention of the user. Use interesting taglines on banner images to captivate user attention.
Use Videos To Engage Your Audience: It’s worth to add brand video, or short clip on the features of the product to engage the visitor.
Homepage: Homepage designs guides your visitors around your website. You can add more sections on the homepage such as ‘blogs’, ‘Top selling products or best selling products’, ‘New arrivals’, ‘offers & discount banners’ etc. to engage users.
Product page: Provide multiple product images. You can insert product images into a carousel. Also, provide a detailed product description.
Show Off Trust Signals and Customer Testimonials to boost conversion: Customer testimonials and trust Signals build customers trust and help customers to feel more secure in their buying decision.
Add Write a Review Section: This is a great way to win customer trust by providing them authentic reviews of the product so add ‘write a review section’ on your website and display it with the aggregate rating.
Social Media: Integrating social plugins on your website to increase traffic. Create social media pages for your business helps to reach more customers. Social media make your business visible and it expands conversion such as Facebook, Twitter, Pinterest, and Instagram are great platforms for marketing and connecting with your new and existing users.
I hope you like it!!! If you have any questions, don’t hesitate to ask!!
Let me answer your questions one by one.
1. What to include in your "About Us" page
People visit this page mostly to find trust and credibility. Here are something you can include within this page to increase your trust:
If you are just starting online and none of the above is available, you can talk about yourself.
2. Should you add more images to your products? - Yes
Most of your products have 3 product images. I must say it's not enough. For visually-driven products like clothing, you need at least 5 images, which can be divided into 3 types:
3. Should you add more variants? - Not necessary.
You have the most essential type of variant for clothings: Sizes. That's enough for many type of visitors to select from. If you can offer more variants, such as color, material, that's great. But without more variants, you can still sell well.
4. Should you accept returns? - Yes, you should.
Accepting returns does not mean you WILL get returns. If you make it clear about the product information, which help people select the exact product they want, then no return is needed.
But a clear policy for returns is essential. Because that ease people's concern and encourage them to buy.
Keep in mind that people are paying to a thing they never touched. It's a big concerns and a clear return policy will help you solve that.
I have this post where I answer questions about store design and UX, you can ask here whenever you have questions, I'd be happy to help.
Cal here from Shopify, thanks for reaching out to us. I've taken a look at your store and you've done a great job on it so far. There are a couple of areas I'd like you to consider:
How are you planning to market the business when it's ready to launch?