Ryder here, from the Social Care Team at Shopify. Welcome to the Community Forums, and thanks for posting! I'd love to take a look at your shop and see what I can suggest. In order for myself, along with other valuable members of the Community to offer our feedback, we'll need some more information from you - starting with your shop's URL! I recommend reading through our Feedback On My Store Guidelines, and including as much relevant information as possible so that we can best support your business.
Looking forward to your response!
Hello @Mistyrivera, I hope you are doing good! Kindly, provide your store URL. We would love to give you feedback.
Please do not take this the wrong way.
You logo is massive and your home page is a bit messy. I would improve my images, some have life style images others have white or grey backgrounds, giving all the images the same background gives all the pages a cleaner look.
Can not see about us, contact us, blog, delivery or any page that would install trust.
I am sure others will give you better advice.
Good luck and I hope it goes well.
Have seen your store and I think it has many things that can be improved. Here are some of my suggestions:
- You have three problems in this capture:
+ Your logo is too big.
+ The menu needs more navigation parts like FAQ, Contact Us, or Policy.
+ The texts on the announcement bar should be capital.
- Your banner should have your massages and the CTA buttons.
- Add Quickview buttons to allow your customers to see more product details faster if you can.
- In this section, the texts should be moved to the right. And the image should be moved to the left.
You need to have a CTA button too like "Let buy some".
- Have seen your Instagram account and it has much good content and real-life product photos. You can show this content by having an Instagram gallery.
Check this app Shoppable Instagram Gallery. It will help you create one and also make it shoppable.
- You need to add the description for your products and also the size chart.
- You need to have more information on your store by having:
+ About Us: Tell your own story
- You can consider having live chat support to improve your customer service. WhatsApp can be a good channel to chat with your customers.
App WhatsApp Chat & Abandoned Cart will help you do that with ease.
Here are my views! Hope this helps!
Hi @Mistyrivera !
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You have a huge logo - it does not look professional, make it smaller.
Change the product images, make it more engaging. Engaging images - you need them on your homepage to give visitors a sense of what your business is about. Images help you to tell a story and show visitors what they can gain from your product. For a product website think about how images can convey the value of your product and help your visitors to achieve their goals.
The items on your store are something that will most likely be purchased by one person several times. For better customer retention I recommend using Rewards program by Growave, that will give out various discounts depending on how much a person has spent on your store or how many actions he/she has completed (left a review, shared the site, created an account, etc.)
90% of people read reviews before purchasing an item. I personally do not read the description too much, I go straight on to the reviews section because that is social proof. In my opinion that is essential for every site. I highly recommend (almost insist) and adding that feature on your site. You can use Growave for that, it offers automated emails within the Reviews feature as well.
Hello @Mistyrivera, the store is password protected. Please provide the password. I would love to give feedback.
Have a great day!