Feedback on my store please

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New Member
1 0 0
I have had thousands of online sessions and nearly 100 abandoned checkouts with ZERO sales. Any feedback would be greatly appreciated.

www.sound-wire.com
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Shopify Partner
1755 109 315

Dear euandolby,

 

Congratulation for your store.

 

soundwire.png

I’ve gone through your store and found that there are quite a few things missing on your store which if added can really make a lot of difference to the user experience, conversion rate and your overall sales. Here is a page-by-page/sectional review of your site:

 

Header/Footer -- 

Customize your header and footer with specific functionalities. Your header should offer a smart toggle search bar where people can type in the products they’re looking for as well as go for sticky header.

 

Also, create a slide out cart, a cart icon with item calculator. Add policies pages at footer as well as optimize the footer.

 

Home Page -- 

A lot can be done to your homepage to make it more informative & attractive. Add prompt CTA buttons with a hero banner that syncs well with your store theme & branding. This banner should include info like free shipping, offers/deals like 50% off, etc. Below the hero banner, create categories for all your products in a slider that engages customers. 

 

Your Unique value proposition should be highlighted on your homepage. Add testimonial carousels, announcement bars, product slideshows and make your homepage SEO friendly to increase your site traffic and conversions. 

 

Collection Page --

Your customer views this page to have an in-depth view of the products and services you offer. 

 

Make sure this page has a creative banner to enhance the visual appeal of your store, product reviews of all the products in your store, infinite scrolling to increase page views. announcement bars for highlighting promotions, events, deals and product labels like % off, ‘New Arrival’, ‘Sold Out’, etc.

 

Product Page -- 

Add interactive and user-friendly features like custom swatches, product zoom in, product reviews, unique product titles/descriptions, cart drawer and a sticky cart with a sticky add to cart and buy now button.

 

I’d suggest you to try our all-in-one app, Cart2Sale  that also includes the Sticky Cart feature where your customers can easily see the total number of items in their cart right on the product page. This improves user experience as they don’t have to go back and forth from the product to the cart page and vice versa.

 

Cart Page -- 

Maybe offering gift wrapping on your cart page, allowing your customers to choose their preferred delivery date and time, include security trust badges and add notes like special delivery and packaging instructions can make them trust and love your brand way more. 

 

This page is the final step before your customers check out from your store so it should be as impressive as any other page on your store. 

 

Integrations on your store --

How do you plan to monitor your site performance and track conversions? 

 

Simply set up and integrate Google Analytics and Google Search Console with your store and get to know who is visiting your store, their demographics, which of your Facebook page viewer converts into your buyer and your store’s ranking, impressions & clicks  on Google. 

 

Besides these tracking methods, make sure the following is included on your store:

 

  1. Include live chat option that is visible on every page of your store to keep your customers happy and retain them. 
  2. There needs to be a strong colour coordination among all the colours used on your store. Try to use the same or similar colours used in your logo throughout your store and in the social media business page banner or cover picture you create.
  3. Create a sense of urgency with countdown timer, ‘only 1 left’ features  and promotional banners highlighting ‘sale expiry’.
  4. Ensure your store speed is optimized. You can do this by checking your google page speed score. Minify codes that are redundant or apps that are slowing down the site speed.  Make your site mobile-friendly. 
  5. Optimize your user experience with easy navigation, proper spacing, alignment, font and colour coordination.
  6. Optimize your menu and use silo structure.

If you need any help please contact here: https://www.task4store.com/pages/contact-us

Best Regards
MS Web Designer | MS Web International | Task4Store
Contact Us: https://www.task4store.com/pages/contact-us OR task4store@mswebdesigner.com
9.9/10 Customer Rating | 1000+ Happy Clients | 100% Satisfaction Or Money Back Guarantee
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Shopify Expert
1175 58 350

Hi there! Maggie, Shopify Expert here :)

 

Sorry to hear about low sales, I understand your frustration. 

 

Not all traffic is equal - just because someone clicks to your website from Facebook doesn't mean they will buy - or that they will buy right away. Make sure to get clicks in terms of building awareness for your brand, but then focus on converting those who clicked and viewed your product into buyers. You do it through retargeting ads and email marketing.

 

Here's a detailed guide on how to design a winning Facebook ad funnel: https://www.socialmediaexaminer.com/facebook-ad-funnels-framework-charlie-lawrence/

 

Here are a few guides that might help:

 

 

Looking for a more detailed critique? Reserve your website audit here: https://www.rockpapercopy.com/critique 

 

Best regards,

Maggie

Shopify Expert | Ecommerce SEO Wizard

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Shopify Partner
1051 53 157

Hey @euandolby , you have good products. The product page looks good but the homepage doesn't look attractive or professional enough. Here is the feedback:-

1. Add about us page in the header and footer menu. Add categories option in the footer.  Make your store easy to navigate.

2. In the footer menu add quick links which include shipping, refund, privacy policy. 

3. The first banner image doesn't look good. Remove that instead of that banner image you can add the slider images that you have added already after the banner image. That slider image of earphones looks good. 

4. Home Page should flow better. I would recommend setting it out like this. 

-Slideshow Image 

-Collection List  

-Popular Products ( 4-8 Max ) I would only use 4

-Testimonials

-Newsletter sign up box

5. You can engage your visitors by adding web push notifications which will help you in retargeting your customers. They are clickable rich content messages sent to your device by a website or a web app. It can be delivered to your device, mobile or desktop, even when the user is not on your website. It can be used in retargeting with push notifications include browse abandonment, retargeting users abandoning the shopping cart, activating dormant users with offers, retaining users with personalized content and more.

6. Start giving loyalty points on activities like on signing up, allowing for push notifications, visiting a store, leaving a review. This will help you to entice your visitors and will also increase the number of push subscribers, reviews, newsletter subscribers. A loyalty program helps in increasing sales and increase the retention rate.

7. Add a chatbot to make sure you never lose any of your customers.

 

To implement these for getting conversion in your Shopify store you can install AiTrillion.com. It is 'All in One' Shopify app that has all the essential features in a single app and is a fully integrated app.  Plus you don't need to install multiple apps. You can check it out. I am sure you will find it useful.

Sachin D | Shopify Growth Expert @ AiTrillion

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